Incident response
When every minute counts.
During a live attack the worst decisions are made in the first few hours: someone powers off a server and destroys the evidence, someone starts weighing up a payment, someone notifies the regulator before anyone knows what is being notified. Our team takes the lead — establishes the scope, cuts the attacker off, and makes sure nothing needed later is lost.
We run the case to the end: containment, removing the attacker's presence, restoring systems, and a report that stands up for a regulatory notification and a conversation with your insurer. You finish with a list of the reasons this happened, ordered by what to fix first.
24/7 Emergency Response
Immediate expert-led action when breaches occur, with 30-minute SLA and dedicated response team.
- 24/7 emergency response hotline with 30-minute SLA
- Dedicated incident commander assignment
- Remote and on-site response capabilities
Containment & Eradication
Rapidly isolate compromised systems, block attacker infrastructure, and eliminate persistent threats.
- Threat containment and system isolation
- Malware reverse engineering and IOC extraction
- C2 channel disruption and lateral movement blocking
Forensic Investigation
Comprehensive root cause analysis with full attack timeline reconstruction and evidence preservation.
- Root cause analysis and attack timeline reconstruction
- Evidence preservation for legal proceedings
- Threat actor attribution and TTP documentation
Recovery & Hardening
Restore operations safely and implement post-incident improvements to prevent recurrence.
- System restoration and integrity validation
- Post-incident hardening recommendations
- Lessons learned workshops and playbook updates
How we respond to an incident at ZeroLayer
Triage
Immediate assessment of the threat scope, severity, and affected assets.
Containment
Isolate compromised systems, block attacker C2 channels, and stop lateral movement.
Eradication
Remove malware, close attack vectors, and patch exploited vulnerabilities.
Recovery
Restore systems from clean backups, validate integrity, and monitor for re-infection.
Technology we deploy for this service
Agree the rules of response before you need them.
Secure your
future today
Cyber threats don't sleep, and neither do we. Whether you need an immediate response to a breach or a long-term strategic security partner, ZeroLayer is ready.
Book a 30-minute call
Pick a time that works for you and talk directly to our security team. A conversation about your situation, not a sales pitch.